For swinging good times, there is none better than doing it with the Carrs Creek Outdoor Swing. Made of powder-coated steel, the frame is strong and sturdy while the generously padded textilene seat upholstered in durable polyester for ultimate comfort. The seat covers are also removable for easy cleaning. Better still, the shade can be set in any position to provide the right cover from the sun for unfettered relaxation or detached entirely for complete sunbathing. Not least, the upgraded springs are designed to provide smooth motion coupled with reliable suspension. Set it up in your garden, patio, balcony, poolside or even indoors, the Carrs Creek Outdoor Swing is ever ready to seat you and friends in total leisure.
Seats up to three adults
Waterproof and UV-protected canopy
Powder-coated steel frame
Waterproof cushion cover
Easy to clean
Color: Navy Blue
Frame material: powder-coated steel frame
Cushion filler: cotton
Seat material: textilene
Cushion thickness: 4cm
Weight capacity: 200kg
Overall dimensions: 170x110x155cm
Seat dimensions: 130x45cm
1 x Swing Chair
1 x User Manual
Delivery Time Frame
Orders are generally dispatched from our warehouse the next working day after full payment is received.
The estimated delivery time frames are approximately 5-7 working days.
These time frames are for reference only. Delivery may take longer than expected due to various reasons. If you do not receive your item within 10 working days, please contact our customer service representative.
Delivery time only starts after customers’ payments have been cleared and the order has been dispatched from our warehouse (usually 1 working day after receipt of cleared payment).
We are unable to guarantee delivery on any specific dates or times, as our delivery partners would also be unable to guarantee such deliveries.
In the unlikely event that your parcel is returned to us, our customer service representative will contact you via email.
Most undelivered parcels cannot be delivered due to the incorrect address being provided to us. Therefore, please check your address carefully when placing your order. A redelivery fee will occur if the parcel is re-sent to you. Depending on circumstances, the customer may need to bear the cost.
Unsuccessful Delivery Attempt
If no one is home to receive the delivery, the courier will leave a missed delivery or calling card with further details on how to be united with your parcel. When the courier is Australia Post, the parcel will be sent to a nearby post office from where you have 10 business days to collect it. With other couriers, you may be able to arrange redelivery or pick-up at a depot or collection point. Redelivery may require a fee.
Rejected by Receiver
If your item is a gift, please ensure the receiver knows about it to avoid parcel rejection. A redelivery cost will occur if the parcel has to be re-sent.
Warranty and Refunds
At Sokoni, we stand behind every product that we sell. Simply because your satisfaction matters a great deal to us. Our products are generally offered with 12-month warranties. Some products will be provided with extended warranties for your peace of mind. These warranties are in addition to standard statutory consumer rights and comply with return, repairs and replacement policies that are consistent with Australian Consumer Laws. Warranty is non-transferrable.
If your products arrive damaged, you must notify us of the problem within 2 working days of receipt.
You can make a claim for product failures during the warranty period and products arriving damaged by providing us with the following information:
A detailed description of the problem with supporting photographic and/or video evidence
Proof of purchase, such as in the form of a tax invoice
The remedy you are requesting: a replacement, repair, refund or credit
Once assessed and approved by our customer service team, you will be contacted with instructions on how to proceed. Please do not attempt to return the item without approval by us.
Refunds generally take up to 2 working days to process and we will notify you once your refund has been processed. However, please allow an additional 5 working days on top for your financial institution to process it.
A remedy will not be provided if products are being misused, mishandled or mistakenly installed. Customers are responsible for following the instructions and advice given by the manufacturers.
If your goods are received with missing or incorrect parts, or if you wish to purchase spare parts, please contact our customer service for assistance.
Change of Mind
To give you complete peace of mind, Sokoni offers a 30-day Change of Mind Policy. You have the option to return any unopened, unused Sokoni item in its original packaging for any reason, within 30 days of receiving the item for a store credit. But a full credit is not provided for change-of-mind returns, the return postage cost and a 20% restocking fee will be deducted from your purchase value. We recommend that you take the time to preview your orders before proceeding with the purchase.
Certain types of products may not be returned under this policy. Please contact our customer service for more information.
If you would like to return your item for a store credit, please follow the below procedure:
You will be advised with a return authorisation number and our return address
Include the return authorisation number with your returned item so your return can be processed as soon as possible.
All included accessories and bonus items must be returned together with your main purchase item.
The item cannot be opened, used, worn or damaged, and must be in 100% re-saleable condition when we receive the item.
You cannot stick or write anything on the item or its packaging. You can only place the postage sticker on the outer packaging.
If the above requirements are not satisfied, Sokoni reserves the right not to offer a credit for change-of-mind returns. Once the credit is approved, we will send out the credit voucher to the email address provided at time of sale. You will receive a credit voucher of the total cost MINUS the return postage cost and 20% restocking fee.